First preview and completion notices
You may try one successful preview in a browser before email verification. Its 10 credits count towards the same 50 welcome credits when this browser is linked to your account, including an existing account. Failed or paused work is not charged. Furniture matching and further credit use require a verified email account, except for preserved earlier entitlements. Completion notices are optional service emails; the website remains the place to view results and enquiries. Processing times are estimates.
The current service
RoomWish is a pilot service for imagining and planning a furnished home in Singapore. You may upload room photos, explore AI styling, optionally give feedback and request a furniture quote. The service is intended for adults aged 18 or over.
The S$9.90 viewing pass, when checkout is available, is a one-time service payment for 100 credits, valid for 90 days from confirmed payment. A verified email account receives 50 welcome credits once, valid for 30 days from first issue. It is not a subscription or furniture deposit. The paid option stays unavailable until payment and service delivery setup is complete. Clearly labelled administrator sandbox checkouts are simulations and do not charge real money. Payment setup is for SOMNIA PTE. LTD., Singapore, trading under the RoomWish service name. A preview, interview or enquiry does not create a furniture purchase or property tenancy.
Photos and acceptable use
Share only photographs and plans you have permission to use for this purpose. Remove faces, identity documents and other private material where possible. You give RoomWish and the providers necessary to deliver your request permission to process that content for the requested service. You keep any rights you hold in your source materials. Photos you send us by email are handled as described in the Privacy notice.
Do not use the service to infringe others’ rights, submit unlawful content, impersonate others, attack the service or bypass test allowances and rate limits. We may restrict misuse or pause the pilot for technical or safety reasons.
Welcome credits and earlier free trials
Verify your email to receive 50 welcome credits once, valid for 30 days from first issue. These can cover one complete 40-credit room experience and one additional 10-credit preview, or be used across other rooms. There is no daily refill. Failed or held work is not charged. Plans created before the credit launch retain any unused part of their earlier three-preview allowance and its included matching entitlement. Existing saved results remain with the room until deletion or the end of necessary service retention; credit expiry does not itself delete results. Use the same verified email to return on another device. Missing products and prices are identified rather than invented.
AI previews and furniture comparison
Images are illustrative concepts. AI may change proportions, omit details or suggest furniture that cannot be supplied exactly. Previews do not establish room dimensions, structural suitability, product availability or a promise of identical delivery.
For a website room request, RoomWish creates an internal concept, searches for similar real furniture and generates a preview using the selected product images. Separate approval of the internal concept is not required. Singapore sellers are prioritised, with other retail sources used where appropriate. Results show product links, the current and original prices when captured, the price source and the comparison date. Unavailable prices and unconfirmed purchase conditions are identified; a listed product does not guarantee local stock, delivery or current availability. Delivery and assembly are excluded from comparison totals and ranking. Similar configurations are not guaranteed identical products; dimensions and materials cannot be measured reliably from an image. Missing or unverified items are identified instead of being hidden in a cheaper total. Coverage varies by accessible retailer results and is not a guarantee of the lowest price everywhere. Prices can change before purchase. You buy directly from the retailer; RoomWish does not sell its own furniture, take furniture deposits or receive merchant commissions.
Viewing pass service limits
A viewing pass includes the successful previews and service period stated when you claim or pay. Approved test accounts may have a separate allowance. Choose a style and upload a room photo on the website, to request a design. Existing linked services keep their original shared allowance and expiry. A completed website design uses one preview; held or failed website work does not. Image processing is not instantaneous, and technical problems or an interrupted processing service may delay replies. A failed generation does not consume a preview. An unclear delivery result may temporarily reserve one use until support confirms what happened.
Use the deletion instructions to remove data. Test access is not a paid subscription and does not guarantee access to a later commercial service.
Interview instead of payment
After your free room preview, choose the S$9.90 viewing pass or complete an approximately 5 minute AI designer interview to earn 50 bonus credits once, valid for 30 days from claiming. Interview credits and purchased credits can be combined. Complete the main home-search and preview conversation to claim the service. Hypothetical furniture price questions are research, not a live quote or contract. The optional furniture concept exercise, positive feedback and purchase interest are not conditions of access; private questions may be declined. If you leave early, you can save and return or explicitly request a completion review before access is granted. Duplicate claims are checked. One interview reward per participant. Existing passes, paid orders and already-started interviews retain their earlier promised allowance and expiry. Existing gift commitments retain their original terms. Paid checkout availability is shown on the viewing-pass page. An interview pass does not require payment.
Optional research and existing gifts
Research participation is optional. Any gift is subject to the availability and eligibility conditions presented when you join. A furniture purchase, positive feedback or purchase of the planned viewing pass is not required. You may stop the interview or decline a question. Contact support about a gift already earned or issued before deleting its associated records.
Payments and service
Uploading photos, completing an interview or choosing an option does not itself charge you. An available paid checkout uses Stripe and confirms the one-time S$9.90 price before payment. After verified payment, 100 credits are added automatically, valid for 90 days. Where email sign-in is available, verify your email to activate and recover your service across devices. Registration and login are combined. Binding an existing pass preserves its remaining designs and original expiry; signing in does not create another free pass. Contact support if you lose access. A new styling preview uses 10 credits. Matching furniture, reference prices and a final room image from an unchanged saved preview use 30 more; a complete room from an original photo, or with a changed brief, uses 40. Credits work across all rooms and do not refill daily. Credits expiring soonest are used first. Submission reserves credits; successful delivery charges them. Failed or paused work releases the reservation. A retry needs the same available credits but is not charged twice. Confirmed system image errors can receive correction credits through website support. Viewing or downloading saved results, interviews, enquiries and website replies are free. Deleting a room does not replenish used credits. Once service has been provided, choosing not to buy furniture or changing your mind does not qualify for a refund. Contact support if we cannot deliver the service or you are charged twice. Furniture comparison is included in the 30-credit matching step or the 40-credit complete experience. Missing price or delivery information remains marked as unconfirmed. Retailer purchases are governed by the retailer’s own terms. Nothing here removes applicable consumer rights.
Factory-direct enquiries
A factory enquiry is not an order, payment, reservation or purchase obligation. Retail references are not a promise of the same branded product or factory savings. Our team checks supply, specifications, differences, fees and lead times. Published quotes state their scope, validity and pending details; incomplete quotes are not delivered totals. Required measurements, materials and delivery details must be confirmed before a separate purchase agreement. Material samples, designer assistance and delivery-issue handling can be requested on the website; arrangements, fees and responsibilities need written confirmation. No unconditional delivery deadline, rejection right or compensation promise is made by submitting an enquiry.
Existing enquiries and replies remain accessible after a viewing pass expires, subject to the data-retention and deletion policy. Enquiries and replies do not use design credits. Deleting the linked room also removes its linked enquiries and private attachments, as explained in the deletion confirmation.
Privacy and support
The privacy policy explains photo processing, the optional interview and enquiry records. For service questions, errors, privacy requests or complaints, contact RoomWish website support.
These terms may be updated as the pilot develops. Changes affecting an existing paid order, if any, will be handled under the terms agreed for that order.
中文摘要：上传照片和完成访谈本身不收费。付费入口开放时，通行证一次性收费 S$9.90，不自动续费；管理员测试付款不扣真实资金。AI 图片是风格示意，不是家具型号、尺寸或交付承诺。商品价格以商家页面为准，运送、安装及购买条件需另行确认。访谈礼品不以购买或好评为条件。